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OPERATING PHILOSOPHY

Meeting the Need - The CP Model

The Carpenter's Place (CP) Model was developed after recognizing that many street individuals were not linked with community agencies in a coordinated manner, or at any level of commitment. It was noticed that in spite of the many specialized services that are often available to the homeless, after receiving the specific service, the individual was most often back-on-the-street-again . . . enveloped in all of its negative forces. The person on the street is most often not able to focus or even begin to sort-out his/her issues and develop an effective Life Recovery Plan for themselves, and so they continue to spiral further out of control. This causes havoc not only in their life, but also in the lives of those around them and the community at large.

The CP Model currently includes innovative outreach and engagement, assessment, and comprehensive case management that employs a balance of compassion and accountability. Services include a daytime drop-in center for the homeless, addicted, mentally ill or otherwise severely distressed ‘street' population of the community. Self help/study groups are offered including alcoholic and drug recovery classes, mental health and substance abuse recovery group, practical daily devotions, art, as well as other classes and support groups. Medical services are provided on-site by Crusader Clinic. Professional case managers offer extended services such as:  showers, storage of personal belongings, mail and message service, clothing, haircuts, as well as extensive interagency collaboration and advocacy with linkages within as well as outside of the local community.

Holistic Services

CP philosophy maintains that individual services provided apart from a holistic plan can not address core issues or barriers and may even perpetuate an individual's issues and life condition instead of producing lasting change. Case managers therefore assess 14 areas of life which include: Identification, Relationships, Health, Mental Health, Addictions, Education, Housing, Belongings, Employment, Financial, Legal, Transportation, Recreation, and Spiritual. Individualized Life Recovery Plans are then developed with Guest input and buy-in, then monitored, and periodically adjusted as required. This combination of unique programming elements has achieved success in producing lasting outcomes for homeless individuals that have formerly remained unreachable on local streets for decades. In fiscal year 2006 CP recorded 299 Guests that came in homeless and attained stable housing working with CP case managers.

Individualized Services

What most agencies refer to as their clients, CP refers to as their Guests. They emphasize that each Guest is a unique individual with unique attributes and abilities, as well as unique impediments and challenges. Expectations that are too high may become more than the individual has the will or capacity to attain. Expectations that are too low may enable or even encourage an individual to remain in a destructive lifestyle. Some homeless Guests have the will and resources to commit to positive change in their lives, while those at ‘the end of all roads' may only have the will to dull their pain through any means available. Programming must meet people where they are and then encourage progress.

Accountability

CP also strives to maintain a unique balance of compassion with accountability. Services provided without accountability can lead to destructive negative enabling and entitlement mentality. A CP byline is: “We are not here to make it easy to stay in a destructive lifestyle”. If an individual is serious about receiving and applying help, we are serious about providing that help. Guests must also follow through with commitments, to the degree that they are capable. The balance involves recognizing that there is often a fine line between the ‘willfully non-compliant' and those that do not possess the full capacity to ‘be' compliant. There are a host of unaddressed mental health issues, personality disorders, developmental disabilities, learning disabilities, and other inhibiting conditions among distressed populations that demand extensive individualized attention.

Outcome-based

Having a strong outcome-based philosophy, CP is focused on counting lasting 'outcomes' such as seeing Guests successfully becoming housed, maintaining sobriety, addressing mental health conditions, and other core issues.